USA free shipping / $19 rest of the world.
USA free shipping / $19 rest of the world.
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Shipping/Return Policy

USA & MexicoFree shipping & no import duties. 24 hours to process order + 1-4 days of transit. Rest of the world: $19 USD flat rate. 24 hours + 3-10 days of transit. Orders are fulfilled from Miami Beach, FL for USA & rest of the world;  and from our Mexico City HUB for Mexico.

The products purchased on our website will be sent by parcel services that guarantee the arrival of the products in perfect condition. Please consider the following:

  1. You will receive a confirmation email for your purchase. As of this moment, the SP team has 1 business day to process your order.
  2. Once the order has been processed, you will receive another email notifying you that your order has been sent. From this moment you must receive your order within the next 1-4 business days (USA & Mexico).
  3. For any other country, transit days will depend on the shipping rate you choose. For standard shipping ($19 USD flat rate) it will take from 3 to 10 days of transit. Local customs authorities might charge import duties. 

USA Returns: Due to the nature of our products, merchandise can only be returned within 5 calendar days from its arrival for a $15 USD flat rate. Mexico & rest of the world: Sales are final, however the quality of your purchase is guaranteed. 

  1. If you are in USA & would like to return or exchange merchandise please write to info@sunnypatoche.com describing your request. A pre-paid return tag will be mailed within 1 business day.
  2. All merchandise must be in its original condition, unworn, unaltered, including tags & packaging. Upon receipt of returned merchandise, we reserve the right to deny a refund/exchange if the item(s) do not meet these requirements.
  3. Once returned merchandise has arrived, the refund/exchange will be processed within 2 business days. Free exchanges are limited to 1 request.  
  4. Mexico & rest of the world: sales are final, however the quality of the merchandise is guaranteed. In the rare case of a quality problem please write to info@sunnypatoche.com.